Community Guidelines
The standards that keep FindTalents safe, fair, and trustworthy for Customers and Talent.
Version 1.0 · Last updated: July 4, 2026
Part of our Terms of Service, Privacy Policy, and Trust & Safety program.
1. Purpose
FindTalents connects Customers and Talent for local, in-person services. These Community Guidelines set the standards for how everyone should behave on the Platform. They supplement our Terms of Service, Privacy Policy, and Talent Agreement. Using FindTalents means you agree to follow these rules.
2. Respect and professionalism
Treat every user with dignity. No slurs, hate speech, bullying, sexual harassment, or threats. Disagreements about a job should stay factual and civil. Do not retaliate against someone for leaving an honest review or opening a dispute. Discrimination based on race, color, religion, national origin, sex, gender identity, sexual orientation, disability, age, or other protected characteristics is prohibited.
3. Honesty and accurate listings
Your profile, categories, photos, rates, service area, credentials, and job postings must be truthful and current. Do not impersonate another person or business. Talent must only list services they are qualified and legally permitted to perform. Customers must describe jobs accurately, including scope, access, hazards, and budget. Misleading listings waste everyone's time and may result in removal.
4. On-platform communication and payments
Keep booking-related communication on FindTalents so there is a record if something goes wrong. Do not ask for or send payment outside the Platform for work discovered or arranged here. Off-platform payment voids escrow, dispute tools, and fee obligations, and may lead to suspension. Tips or minor add-ons not processed through the Platform do not excuse bypassing escrow for the core job price.
5. Showing up and completing work
Honor commitments you make. Talent should arrive within the agreed window, communicate delays, and perform work as described. Customers should provide reasonable access, accurate instructions, and a safe environment. Repeated no-shows, ghosting, abandonment, or deliberate scope creep without agreement harm the community and may affect reputation or account status.
6. Safety at the job site
Both parties share responsibility for safety. Customers should disclose known hazards (pets, asbestos, electrical issues, etc.) when relevant. Talent should refuse work that is illegal or unreasonably dangerous and use proper equipment and insurance. No user should enter a situation that feels unsafe. Contact local emergency services for immediate danger; report concerns to FindTalents afterward.
7. Reviews and reputation
Reviews must reflect genuine experiences from completed jobs. Do not offer discounts, payments, or favors in exchange for reviews. Do not review users you did not transact with, coordinate review rings, or weaponize reviews in disputes. Flag suspicious reviews for our team. Confirmed review fraud can penalize the reviewer's reputation and lead to account removal.
8. Privacy and personal information
Do not publish another user's phone number, home address, financial details, or private messages outside what the Platform displays for a job. Do not photograph or record people or private spaces without permission where required by law. Use messages and attachments only for legitimate job-related purposes.
9. Prohibited uses
You may not use FindTalents for fraud, theft, money laundering, spam, scraping, automated abuse, malware, or circumventing security. Illegal services, stolen property, unlicensed work where a license is required, and services that violate our Terms are not allowed. Do not create multiple accounts to evade enforcement or manipulate search and reviews.
10. Messages, photos, and attachments
Job chat and uploads should be relevant to the work: scope questions, progress photos, issue documentation, or dispute evidence. No sexually explicit content, gratuitous violence, or unrelated advertising. We may remove content that violates these Guidelines or the law.
11. Subscriptions and custom offers
Talent subscription plans and custom offers must be described clearly. Honor advertised discounts and terms. Customers should understand recurring charges before subscribing. Manipulative pricing, bait-and-switch quotes, or hidden fees undermine trust and may result in enforcement.
12. Reporting violations
If you see behavior that violates these Guidelines or feels unsafe, report it through the Platform (flag a review, abuse report, or dispute flow where available) or contact us directly. Include relevant job IDs, screenshots, and dates. We review reports in good faith but may not share investigation details with reporters.
13. Enforcement
FindTalents may warn, remove content, adjust reputation, limit visibility, suspend, or permanently remove accounts for violations. Severity, history, and risk to users guide our response. We may act without prior notice when necessary to protect the community. Serious violations may be referred to law enforcement. Enforcement decisions are at our discretion consistent with the Terms of Service.
14. Appeals
If you believe action was taken in error, contact us with your account email, a description of what happened, and any supporting information. We will review and respond when practicable. Submission of an appeal does not guarantee reinstatement.
15. Changes
We may update these Guidelines as the Platform evolves. We will post the new version with an updated date and version number. Continued use after changes means you accept the updated Guidelines.
16. Contact
Questions about these Guidelines or to report a concern: email us at info@findtalents.com or use our contact page. For safety resources, see Trust & Safety.
Document version 1.0. Last updated July 4, 2026. Related: Terms of Service · Privacy Policy · Talent Agreement · Contact.